You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of cancellation, you must inform us, mamino Fashion & Beauty GmbH, Max-Eyth-Str. 33, 72649 Wolfschlugen, Email: info@primina.de , of your decision to cancel this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or email). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, excluding delivery costs, promptly and at the latest within 3 days of receipt of the goods. We will use a bank transfer for this refund. You will then be asked by us to send your account details in order to make the refund, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. We will not bear any costs for returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

We will offer a full refund or exchange of returned items provided that all items are returned in the same condition in which they were received. This means that items must not be damaged, soiled, washed, altered or worn (except for trying on), and all tags and labels must be intact.

Exclusion of the right of withdrawal

According to Section 312g Paragraph 2 of the German Civil Code (BGB), the right of withdrawal does not apply to the following contracts: • Contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (Section 312g Paragraph 2 No. 1 BGB), • Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery (Section 312g Paragraph 2 No. 3 BGB), • Contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery (Section 312g Paragraph 2 No. 6 BGB).

Warranty conditions (information on liability for defects)

The statutory warranty provisions apply. In the event of a warranty claim or if you have any questions, please contact our customer service:

mamino Fashion & Beauty GmbH,
Max-Eyth-Str. 33
72649 Wolfschlugen

Email: info@primina.de

Return address

mamino Fashion & Beauty GmbH (shipping)
Max-Eyth-Str. 33
72649 Wolfschlugen